Operational segments

1.

a) Gross premium written

2,596,856

2,514,864

668,630

626,043

1,854,115

1,650,435

1,633,116

1,280,023

–1,595,140

–1,207,214

5,157,576

4,864,151

1.

Premiums written (retained)

2,001,770

1,906,503

570,886

526,085

1,320,138

1,140,187

1,075,899

1,148,311

–27,845

–70,439

4,940,849

4,650,647

2.

Change in unearned premiums (retained)

–2,579

2,117

–238

413

3,024

–18,220

–2,274

–51,821

–2,894

40,774

–4,961

–26,738

3.

Premiums earned (retained)

1,999,191

1,908,620

570,648

526,498

1,323,162

1,121,967

1,073,625

1,096,490

–30,739

–29,665

4,935,888

4,623,909

4.

Income from fees and commissions

179,403

185,969

26,192

33,525

147,293

128,746

3,927

2,795

–328,512

–315,304

28,302

35,731

5.

Net investment income

379,086

342,211

251,636

271,429

143,106

149,827

21,813

14,979

–15,640

12,992

780,002

791,437

6.

Other income

9,508

3,489

1,363

1,994

25,871

19,915

15,176

3,616

12,180

17,548

64,097

46,562

7.

Insurance benefits

–1,680,518

–1,618,897

–629,983

–577,006

–955,939

–771,538

–782,508

–833,268

93,680

42,163

–3,955,268

–3,758,545

8.

Operating expenses

–597,515

–578,953

–137,939

–167,566

–605,384

–581,208

–337,484

–326,614

292,431

299,334

–1,385,891

–1,355,006

9.

Other expenses

–49,425

–44,415

–17,069

–21,019

–53,292

–63,028

–12,526

–11,537

10,378

15,980

–121,934

–124,020

10.

Amortisation of goodwill

–1,916

–1,956

–261

–698

–5,124

–22,197

0

0

0

–87

–7,301

–24,937

11.

Operating profit

237,813

196,068

64,587

67,158

19,692

–17,516

–17,976

–53,541

33,779

42,961

337,895

235,131

12.

Financing costs

–6,812

–8,318

0

–6,775

–109

–120

0

0

–25,360

–15,743

–32,281

–30,955

13.

Profit on ordinary activities

231,001

187,751

64,587

60,384

19,584

–17,636

–17,976

–53,541

8,419

27,218

305,614

204,176